Introducing iGEMS

iGEMS is an integrated online Property Management System and Channel Manager designed for managing your accommodation, as the proprietor of a guest house, bed and breakfast, hotel, self-catering apartment or other form of holiday accommodation.

With iGEMS you manage all your bookings as you wish, accessing the system from any device connected to the internet.


Property Management

Control the availability of rooms through the built-in easy-to-use calendar. Drag and drop bookings around the calendar and enable access to reservation forms and invoices with a single click.

Quickly create quotes, provisional bookings and confirmed reservations or allow waiting-list bookings while a room becomes available.

Regardless of your email platform, send emails directly to your guests from within the iGEMS system. Email them links, pdf forms and invoices as needed, as well as responding to messages, queries and requests sent by your guests at the time of booking.

Use our comprehensive suite of reports to manage and empower your business.

Monthly Fee: ZAR 290.00 per property for up to 5 units.
Additional units ZAR 35.00 each.
Fees can be negotiated for large properties.

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Reservation status dashboard
Drag and drop bookings in the Calendar
Simple and easy to use interface
Click to print or create pdf invoices
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Channel Manager

Fully-integrated Channel Manager, seamlessly connected to Online Travel Agents, providing them with your up-to-date rates and availability. Connected Online Travel Agents can instantly:

  • Book a room
  • Modify or cancel a booking
  • View updated room levels

All without paying additional connection fees.

iGEMS connects to Booking.com, Expedia, Hotels.com, Trivago, Venere, Airbnb, HomeAway, Afristay and any online booking site that adheres to the standard iCAL event calendar format.

No connections fees. No set up fees.

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Connects to Booking.com
Connects to Airbnb and Expedia
Connects to Hotels.com and Trivago
Connects to TripAdvisor nd Afristay
Connects to Venere.com and Nightsbridge
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Direct Bookings

iGEMS gives your property a booking page from which bookers can book directly with you.

A smooth and easy to use booking processes shows to the booker availability and lets them quickly choose their rooms, specify the guests, add extras and choose how to pay.

iGEMS provides you with a comprehensive range of promotions which can be quickly created and applied to your direct booking page. Apply a simple Discount to bookings. Entice your bookers with Early Bird promotions, and fill those gaps with Last Miniute promotions. Encourage longer stays by offering a Free Night promotion or with the Accumulator promotion giving the booker a greater discount the longer they stay.

Bookers can pay via Paypal or integrate your own e-commerce payment methods.

Link the Direct Booking page to your website
A comprehensive range of promotions are available
A smooth and easy to use booking experience
Analysis on where enquiers are and when they want to book
A range of payment methods are available
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Guests may prefer to book directly with you, through your property booking page on iGEMS.

Through a smooth, easy-to-use booking process they can quickly choose their rooms, specifying the number of visitors, adding extras and choosing how to pay.

iGEMS provides a comprehensive range of promotions which can be quickly created and applied to your direct booking page. These include:

  • Applying a simple discount to bookings
  • Offering Early-Bird promotions
  • Filling gaps with Last-Minute promotions
  • Encouraging longer stays by offering a Free Night promotion
  • Using an Accumulator promotion to give the guest a greater discount the longer they book for

Integrate your own e-commerce payment methods or allow customers to pay via Paypal

No additional fees. This feature is part of the Property Management System.

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Point of Sale

iGEMS provides properties with a straight-forward, easy-to-use Point of Sale system.

The iGEMS Point of Sale is aimed at properties that provide a bar or restaurant and who need a quick and simple way to record orders and produce receipts.

  • Create a virtual bar-tab for a resident guest, or non-resident guest.
  • Add sales or expenses to open bar-tabs by selecting expense items and quantity.
  • Add the receipt to a resident guest’s booking or print or email the receipt to the customer.
  • No dedicated POS hardware is required.
  • Designed to work on a tablet device, perfect for restaurant and bar areas.

No additional fees. This feature is part of the Property Management System.

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Easy to use interface requiring no hardware
A few clicks to add sales to the account
Quickly print or email customer receipts
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iGEMS Payroll allows you to manage the payroll of your business.

Payroll let's you quickly create employee wage slips and produce reports for UIF and PAYE contributions.

Use the drag and drop calendar to organise staff paid leave, upaid leave, sick leave and compassionate leave.

You can easily manage employee disciplinary records and annual leave.

Monthly Fee: ZAR 170.00 per property.

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Record staff profiles and disciplinary records
Quickly produce wage slips and reports such as for UIF
Manage staff leave with the Payroll Calendar
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Packed with Functionality

Automated Emails
iGEMS will automatically issue emails for Expired Provisional Bookings and Quotes, Estimated Time of Arrivals, imminent Deposits and Balances, guest check out and Welcome letters.

Credit Card Transactions
Use iGEMS to process your credit card transactions. Use it on demand with no monthly fee and choose a transaction type of Card Not Prsent or Cardholder Authorisation.

Payment Gateways
Let your bookers pay you via Paypal and Payfast.

Petty Cash
Maintain and manage your cash with iGEMS with the Petty Cash account. Reconcile the account to monitor your cash receipts and expenses.

Track and manage cancelled bookings and associated cancel fees. Don't miss out on what's owed you from cancelled bookings.

Virtual Credit Cards
Monitor payments due from Virtual Credit Cards. Use iGEMS to tell you when you can process payments for virtual credit cards.

Financials and Statistical Report Suite
Produce Booking Summary and revenue reports, download statements for Pastel and analyse occupancy. Use iGEMS to compare future occupancy with historical occupancy on any given date.

Comprehensive Auditing
iGEMS records the changes made to bookings. You can see historical details of a booking and subsequent changes to it. If a user changes something in a booking, you can see what it was before.

Guest Reviews
Let your guests review your property and add them to your and very own public property information page. Alternatively you can proudly display your TripAdvisor reviews in the information page of your property.


Boutique @ 10
Camps Bay

"By using iGEMS we have been able to streamline our admin, allowing us more time to spend with our valued guests, which is exactly what a successful guesthouse is defined by; the personal touch by the owners."

Bay View Penthouses
Camps Bay

"It is exactly what the guesthouse industry needs."

"I am convinced that iGems is the best software of it's kind in the market."

Bali Bay Apartments
Camps Bay

"It is an idiot proof system that is simple, clean and very user-friendly, and gives me great peace of mind."

"The most important part being that support is always available to give advice and solve any query no matter how trivial."

Fullham Lodge
Camps Bay

"The personal service is outstanding."

"I highly recommend iGems no matter how big or small your establishment."

"It is easy to use and extremely user friendly."