iGEMS Property Manager

The iGEMS Property Manager is a comprehensive, cloud-based solution designed to simplify every aspect of property and booking management.

Accessible from any computer, tablet, or smartphone, it requires no installation, giving you complete control of your business—anytime, anywhere.

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Work Anywhere, Anytime

  • Fully cloud-based system
  • Access from desktop, tablet, or mobile
  • No installations or IT setup required
  • Real-time updates across all devices

Central Calendar & Booking Management

Manage your entire property from one intuitive interface:

  • Drag-and-drop bookings
  • Real-time availability updates
  • Quick view of booking status:
    • Checked-in / Checked-out
    • Confirmed / Provisional / Wait Listed / Quote / Cancelled
    • Deposit and balance status
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Fast & Efficient Booking Workflow

  • Create quotes, provisional, and confirmed bookings in seconds
  • Manage waiting lists effortlessly
  • Instant invoice generation
  • Fully organised and streamlined booking process

Guest Records

  • Store guest documents
  • Guest photo record management
  • Full booking history and profiles
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Comprehensive Account Handling

  • Guest and agent accounts
  • Pro forma and tax invoices
  • Expenses and extras tracking
  • Credit card and payment management

Built-In Communication Tools

Communicate directly without third-party tools:

  • Integrated email client
  • Send emails, PDFs, invoices, and booking links
  • SMS and WhatsApp integration
  • Bulk messaging for promotions and guest follow-ups
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Payments & Virtual Card Management

Seamless and secure payment handling:

  • Integrated gateways:
    • PayFast
    • Peach Payments
    • Stripe
    • PayPal
    • Wallet Doc
    • Yoco
    • Opportunity to integrate with Payment Gateway of your choice
  • Automatic updates to booking accounts and invoices
  • Virtual card processing support

Inventory & Rate Management

Full control over pricing and stock:
  • Rate plans and pricing management
  • Booking restrictions (min stay, stop-sell, etc.)
  • Stock and inventory tracking
  • Direct booking coupons and promotions
  • Promotions Include:
    • Discounts
    • Free Night deals
    • Accumulator offers
    • Last Minute specials
    • Early Bird promotions
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Accounting & Financial Control

  • Guest and agent accounts
  • Pro forma and tax invoices
  • Petty cash management
  • Expenses and extras tracking
  • Integrated payment tracking

Customisable Forms

Create and tailor documents to your needs:
  • Reservation forms
  • Guest and agent invoices
  • Registration forms
  • Check-in forms
  • Welcome documents

Direct Booking Management

Encourage commission-free bookings:
  • Easy-to-use booking experience
  • Real-time rates and availability
  • Flexible booking rules
    • Minimum stay
    • Close rooms
    • Close to arrival/departure
    • Many more booking controls
  • Fully customisable to match your brand
  • Additional features:
    • Customisable room and property galleries
    • Live calendar viewing
    • Enquiry functionality
    • Control over provisional vs confirmed bookings
    • Direct deposits via integrated gateways
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Reporting & Insights

Make data-driven decisions with powerful reports:

Financial Reports
  • Revenue tracking
  • Payment summaries
Booking Reports
  • Booking summaries
  • Forecasting tools
Statistics
  • Occupancy insights
  • Performance analytics

Automation & Efficiency

Save time with automated workflows:
  • Estimated arrival emails
  • Deposit and balance reminders
  • Check-out and welcome emails
  • Guest communication automation
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Why Choose iGEMS Property Manager?

With iGEMS you get:
  • Simple, intuitive system
  • Fully cloud-based access
  • All-in-one solution (bookings, payments, inventory, reporting)
  • Real-time updates and automation
  • Increased efficiency and profitability

The iGEMS Property Manager is a complete, all-in-one platform that centralises your operations, streamlines your workflow, and helps you grow your business with confidence.

 

"The technical support team is consistently swift, friendly and effective - a rare combination that makes all the difference. After two decades of flawless performance, we can confidently say that iGEMS delivers five-star service to match our own."

Merryl, 51 On Camps Bay

 

Send us an enquiry